Professional Development

Struggling to drive change in FS?

In 2022, financial services organisations will continue on a trajectory of rapid digital transformation. Over 56% of CEOs plan to increase investment in digital change. What are the barriers to a successful change programme?

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Paul Holland

A message from our CEO

Key takeaways

We compiled evidence from over 19 key research sources to find the secrets to creating change within the financial services.

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Upskilling existing workers is critical to ensuring buy-in and reducing pushback.

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Allotting a high technology budget to change results in fewer incidents that cause friction.

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Motivation milestones are key, with 31% of staff reporting they increase productivity.

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Firms that consistently readdress risk are likely to see higher rates of change success.

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“Attracting a diverse talent pool, developing their skills, and fostering workforce buy-in is a make-or-break challenge for organisational transformation. Embracing new ways of working, including the move to hybrid working models, will make an organisation more attractive as a place to work.”

Isabelle Jenkins Financial Services Leader, PwC UK
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  • Motivating change buy-in
  • Making upskilling a core focus
  • Is your budget big enough?
  • Planning for risk, always
  • A delicate legacy approach
  • Communicating, the right way