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My antivirus software is blocking me from installing the Outlook add-in

If your antivirus software is preventing you from downloading and installing the Unipass Mailock Outlook add-in, you may need to:

  • Check your antivirus software is up to date
  • Create an exception within your antivirus to allow the add-in
  • Speak to your IT department to resolve the issue

The Unipass Mailock Outlook installation software is digitally signed to ensure its integrity and to assure users that the software can be trusted. Wherever possible, Beyond Encryption submit the Unipass Mailock software for whitelisting with the antivirus providers in order to minimise the chances of false positives.