Unipass Mailock

Secure email for financial advisers

Seamless and secure client comms

Protect client data and adhere to ICO guidance with the leading email encryption service for advisers. Send secure emails that only your intended recipients can open, with Unipass Mailock.

Limited time offer. £8.50+VAT per month after trial.
Woman encrypting emails to clients

How it works

What is Unipass Mailock?

Industry leading

Safe and secure document delivery loved by clients

Whether you are an individual, a small or a large firm of advisers, Unipass Mailock is easy to use and deploy. Simply sign up and download our Outlook add-in or access our secure web service to start encrypting emails and attachments.

  • Authenticate recipients with 2FA
  • Full revoke in case of human error
  • Comply with GDPR, ISO27001, MIFID II
  • Recipients reply securely for free
    (including document transfers)
woman speaking in board room

How it works

Our secure, encrypted email solution is designed to provide a seamless experience, protecting sensitive documents from cyber risk and human error and increasing client engagement.

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Log in using your Unipass Identity, the industry standard cross-platform digital ID for advisers.

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Encrypt messages and attachments from your Outlook desktop window or our secure website.

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Generate question and answer or SMS challenges to authenticate your recipient before they gain access to your email.

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Need to recall a message? Even after it’s been read? Fully revoke access to emails and attachments with a click.

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View a live trail of who opens your emails, and when. ISO 27001 guidance says auditable comms is a must for compliant communications.

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Secure email streamlines the client experience. Clients can read and securely reply (including attachments) using our web service, for free.

Unipass Identity

Don't have Unipass Identity?

Sign up today, for free

Free for advisers, Unipass Identity is a simple solution that creates your online identity enabling you to log on to multiple websites within the financial services industry, and now includes your Unipass Mailock account.

Unipass Mailock helps you...

customer signing AML document with IFA for fraud prevention


Know your customer

Digitise KYC and anti-money-laundering operations to protect clients and comply with regulatory policy.

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Accelerate process

Pair security with immediacy to protect and engage your clients - 40% of secure emails are opened within an hour.



Minimise resource

Digitise document delivery with a paperless solution that saves logistics costs and minimises carbon impact.

How it works

Secure communication couldn’t be easier

Communicating with clients and customers

  1. Simply compose your message on your computer.
  2. Create a personal identity challenge that only your client will know the answer to, or send a secure code automatically to their mobile.
  3. Then, just click send!
man and woman doing their finances next to laptop

Communicating with providers and platforms

With a growing number of financial services providers and platforms adopting the Unipass Mailock service, you can communicate with companies easily and automatically using your Unipass Identity.

  1. You will be required to present your Unipass Certificate or other Unipass credentials.
  2. Complete our subscription process to create your Unipass Mailock account for up to 25 users. If you require more than 25 users, just call us.
  3. Once this is complete you can sign in to your new Unipass Mailock account, invite your colleagues and begin your free trial.
call centre operatives at desks
man and woman doing their finances next to laptop
call centre operatives at desks
woman working on laptop using secure encrypted email to communicate with clients

Unipass mailock

Get a free trial

Limited time offer: 30-day free trial,
then £8.50 + VAT per month